JungliWin Casino Privacy Policy
At JungliWin Casino, we understand the trust our players place in us, and we take that responsibility seriously. We're committed to protecting your personal information with the highest standards of security and respect. Our privacy policy is designed to be transparent, giving you a clear view of how we collect, use, and safeguard your data. We recommend having a thorough read so you can feel confident in your interactions with us.
Data Handling Practices
This privacy policy outlines our legal responsibilities when it comes to handling player data, as required under gambling legislation. Managing your personal information is essential for offering you the games and services you expect from us.
Our operations are managed by Casbit Group N.V., based in Curaçao for all our gambling activities.
By using JungliWin Casino’s services, you're agreeing to the terms set out in this privacy policy. We might make updates from time to time, so it’s a good idea to check back occasionally. Continuing to use our services means you accept any changes we make along the way.
Information Gathering
We gather a range of personal data when you interact with our website, including:
- Details you provide during registration, such as your name, contact information, and identification documents.
- Records of your communication with us, whether it’s via email, chat, or phone.
- Transaction histories and patterns of how you use our website.
- Documents needed for verifying your identity and fulfilling regulatory requirements.
This information is crucial for delivering safe, reliable, and compliant services.
Utilization of Information
We use your personal data for various purposes, including:
- Facilitating transactions and processing your bets.
- Providing you with the services and support you need.
- Performing necessary identity checks and ensuring we meet regulatory obligations.
- Sending you promotional content, with your consent.
- Complying with legal duties, like anti-money laundering regulations.
- Monitoring your activity to detect and prevent any fraudulent or illegal actions.
- Conducting market research and analyzing data for business improvement.
These activities ensure we provide you with a safe, efficient, and top-tier gaming experience.
Marketing Communications
If you’ve given us permission, we may use your personal details to send you promotional offers and updates about our services. Not feeling it anymore? No worries. You can opt out at any time through your account settings or by getting in touch with our support team.
Information Disclosure
We don’t sell or rent your personal data to anyone. Your information might be shared within our group or with trusted business partners when necessary to provide services or meet legal requirements. Some third-party providers may also have access to your data for processing purposes, but only under strict controls.
Data Security and Storage
Your data’s security is our top priority. We follow strict legal guidelines to ensure your information is protected. We retain personal data for at least five years after you close your account, as required by anti-money laundering laws.
Cookies and Tracking Technology
We use cookies and similar tracking technologies to improve your experience on our site, analyze how you use it, and assist with our marketing efforts. You can manage your cookie preferences in your browser settings, but keep in mind, restricting cookies may affect your browsing experience.
Your Rights and Contact Details
You have the right to check the accuracy of your personal information, update it, or object to its use for marketing purposes. Our Data Protection Officer (DPO) is on hand to help with any questions or requests regarding your data. If you’re based in the EU, you also have the right to file a complaint under GDPR with the relevant regulatory authorities.
This privacy policy reflects our commitment to safeguarding your privacy and providing you with a secure gaming environment. If you have any questions or need clarification, don’t hesitate to contact us. We’re here to help!
